VoC⁴ isn't a startup with a deck and a dream. It's built on enterprise Voice of the Customer technology that has been tested and proven with some of the world's largest organisations.
The platform underneath VoC⁴ is CX Index — a battle-hardened VoC engine trusted by CCEP, Sainsbury's, and Teleperformance. VoC⁴ takes that same technology and opens it up to every contact centre, BPO, and CRM ecosystem on the planet. Free to start. Built to scale.
The companies that chose CX Index didn't do it lightly. Enterprise procurement is slow, thorough, and unforgiving. The fact that CCEP, Sainsbury's, and Teleperformance chose us — and stayed — is the only proof of product quality that matters.
One of the world's largest fast-moving consumer goods companies, running customer experience measurement across multiple markets and millions of interactions.
The UK's second-largest supermarket, using CX Index to capture and act on customer feedback across their contact centre and digital operations at scale.
The world's leading BPO with 500,000 contact centre agents globally. Now deploying VoC⁴ across their client operations as a standard measurement layer.
The same technology that serves CCEP and Sainsbury's can serve every contact centre on the planet — if it's priced differently, distributed differently, and opened up to every CCaaS ecosystem instead of just one.
That's VoC⁴. The same battle-hardened engine. A new model. Free to start, $0.03 per trigger above the threshold, native to 24 CCaaS and CRM platforms. With the world's first live peer benchmarking network built on top of it.
The companies that win in the AI era won't be the ones with the most AI. They'll be the ones who listen continuously, benchmark honestly, and let customer intelligence — not assumptions — drive decisions. That's what VoC⁴ is built to deliver.
Security isn't a feature we added. It's the foundation we built on. Every enterprise customer we've worked with has put us through rigorous security and compliance review. We passed every one.
Independently audited and certified. The international standard for information security management.
Full GDPR compliance with data residency documentation available. CASL, LGPD, and PIPL also supported.
Data stored in EU-based infrastructure. Full data processing agreements available on request.
Uptime SLA, dedicated support, and compliance documentation available on Enterprise tier.
The first 100 companies get 5,000 triggers per month free — permanently. For contact centres generating 5,000+ interactions per month.
ISO 27001 · GDPR · Gartner 5.0 · by CX Index · Reg. No. 499955